In this webinar, Rick Barrera, consultant and author of Overpromise and Overdeliver, How to Design and Deliver Extraordinary Customer Experiences, will share his step by step methodology for hiring and training an effective Administrative Manager.

You will learn:

• Why engaging an Administrative Manager is a critical turning point in your career
• How to turn your Administrative Manager into a turbo-charged profit center
• What gets in the way of working effectively with your Administrative Manager
• Creating the right job description
• Where and how to find the exact right person for you
• Interviewing secrets used by professional recruiters to identify the extraordinary performers
• What to do in the critical first week
• How to keep your Administrative Manager in a constant learning posture
• Low-cost, low-maintenance strategies to ensure that your Administrative Manager stays motivated for life